Delta changes SkyMiles program, trims lounge access for Amex cardholders

Yahoo Finance Video
1 年前

Delta Air Lines (DAL) is changing its Sky Club lounge access rules and how customers can qualify for elite status levels.

The company announced that premium American Express (AXP) cardholders no longer have unlimited access to the Delta Sky Club lounge. Customers with Delta SkyMiles Reserve American Express credit cards are only allowed ten visits to the lounge per year, while Delta SkyMiles Platinum American Express cardholders are only allowed six visits per year.

Yahoo Finance's Pras Subramanian, Josh Schafer, and Alexandra Canal discuss how Delta’s new changes may impact customer loyalty.