Slack is evolving how people work in the age of AI:CEO

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Slack CEO Denise Dresser sits down with TechCrunch Hardware Editor Brian Heater at TechCrunch Disrupt 2024 to discuss her nearly one year in the position. The CEO talks about Slack's role in transforming the ways that people work and how the artificial intelligence (AI) era has changed the platform. She outlines how Slack AI has changed the user experience and explains Salesforce's (CRM) Agentforce.

00:00:00 Dresser discusses her first year as Slack CEO

00:02:24 Slack AI

00:05:18 AI transparency, safety, and trust

00:08:49 Agentforce on Salesforce platform

00:10:44 Competition among AI tool makers

00:12:29 Privacy and trust between Slack and customers 00:15:04 User experience

00:16:39 AI and automation impact on the workforce

00:22:42 How Slack is transforming the way people work

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