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C-suite and HR professionals agree employers are completely disconnected from their employees’ tech needs

SWNS
1,555 次觀看
1 個月前
<p>After two full years of working remotely, a new survey revealed American employers remain out of touch with their employees’ needs.</p><p>The study polled 500 U.S. C-suite and HR professionals to analyze the relationship between employees and their higher-ups and found 44% agreed they’re completely disconnected from their employees’ tech needs.</p><p>The survey shows communication is the culprit. More than a quarter of respondents pointed to a lack of communication between departments and from managers to employees as the top things keeping them from addressing their employees’ needs.&nbsp;</p><p>Conducted by OnePoll on behalf of <a href="http://www.paycom.com/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="3">Paycom</a>, the survey found over half (54%) of those polled said their employees are easily frustrated with outdated workplace technology.</p><p>All of these tech mishaps and frustrations lead to an average of three deadlines missed per month by employees.&nbsp;</p><p>The top perceived reasons behind employees’ tech complaints included a lack of training opportunities (22%) and too many logins and passwords (21%).</p><p>Respondents also identified their employees’ top HR and payroll software-related complaints. One in four cited out-of-date software and slow technology as issues, followed by software that is difficult to use (23%).</p><p>In fact, 50% agreed they think their employees would go so far as to take a pay cut if it meant getting better software and tech in the office.</p><p>The results found 81% agreed that functioning, up-to-date, user-friendly HR tech improves employee workflows and productivity, and 80% believe it to be a priority in the workplace.</p><p>“Employees are essential to the improvement and growth of a company’s bottom line; therefore, ensuring that their needs are met should be a top priority for all businesses,” said Craig Boelte, Paycom’s chief financial officer. “Finding a tech solution that simplifies processes, aids in employees’ day-to-day tasks and enhances productivity and growth within the business is critical to the future of the workplace.”</p><p>Three in five respondents agreed that not all of their company’s tech (61%) or HR processes (59%) are being used to the fullest extent by their employees.</p><p>Just over 1 in 5 (22%) respondents said relying on outdated processes is the top blind spot in their management.</p><p>It’s no surprise that employers' top perceived frustration their employees are facing is burnout and feeling overworked (21%).</p><p>“Determining ways to improve processes and technology for our employees is a must. This is especially true if companies want to stand out from the competition and retain top talent,” said Jennifer Kraszewski, vice president of HR at Paycom. “Today’s consumer-grade HR tech focuses on tools that benefit the whole person.”</p><p></p><p><strong>TOP THINGS THAT PREVENT MANAGEMENT FROM BETTER ADDRESSING THEIR EMPLOYEES’ NEEDS</strong></p><ol><li>Lack of communication between departments (26%)</li><li>Communication between HR and employees (26%)</li><li>Lack of communication between employees and their managers/supervisors (26%)</li><li>Budget (25%)</li><li>Not knowing if they are fully using the software we already purchased (20%)</li><li>Change in management (19%)</li><li>HR isn’t bringing me what I need to make decisions (17%)</li></ol><p><strong>TOP PERCEIVED REASONS BEHIND EMPLOYEES’ TECH COMPLAINTS</strong></p><ol><li>Lack of training opportunities (22%)</li><li>Too many logins/passwords (21%)</li><li>Difficulty collaborating with different departments (21%)</li><li>Difficult to use (20%)</li><li>Too many devices/software applications (20%)</li><li>Poor user experience (18%)</li><li>Faulty/slow (18%)</li><li>Out of date (16%)</li><li>Cybersecurity concerns (16%)</li><li>Too many distractions (16%)</li></ol>
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