One in six older adults completely ‘baffled’ by digital terms
9,128 次觀看・1 年前
Do you know your phishing from malware? One in six older adults admit they are completely ‘baffled’ by digital terms.
A study of 2,000 over-65s found the likes of hyperlinks, phishing and ‘The Cloud’ are among the jargon which leave them scratching their heads.
Processor, malware and USB-C also made the top 20 list of confusing terms - with cookies, IP addresses and smishing also featuring highly.
It also emerged 11 per cent think digital terms are so complicated that a foreign language would be easier to learn.
To help older people get a better understanding of online jargon, BT Group [www.bt.com/seniorskills] has partnered with AbilityNet and lexicographer Susie Dent, to create a Digital Dictionary consisting of the 21 most commonly misunderstood words used on the internet.
Susie said: “Whilst so much of modern life seems easier online - whether that’s booking a doctor’s appointment, managing your finances, or doing the weekly shop - we’re forgetting one crucial thing: it’s only easier if you understand the language the web is built on.
“So, it’s great that this Digital Dictionary is a guide that simplifies the language.”
The survey also found the over-65s spend just five and a half hours a week online, with 78 per cent feeling left behind by their lack of knowledge.
Just over half (54 per cent) wish they were more knowledgeable when it comes to computing, but 17 per cent of these feel a lack of motivation.
Other issues include feeling there is simply too much to learn or needing someone to show them what to do.
But 16 per cent worry others will see them as a burden if they ask for help understanding different areas of technology.
The main feeling for people who struggle with online jargon is frustration, though others feel silly, or stupid.
And while easy access to information (31 per cent), convenience (17 per cent) and keeping in touch with friends and family (15 per cent) were deemed good things about the online world, many had negative things to say.
A third (34 per cent) say their least-liked thing about being online is scams, with 14 per cent having privacy concerns.
One in 10 (10 per cent) also stress that not every piece of information they see online is credible, according to the OnePoll.com figures.
Victoria Johnson, spokesperson for BT Group, added: “As younger generations grow up with the internet, it gets even harder for older generations to understand ever-changing online jargon.
“But for anyone who isn’t a digital native and didn’t grow up with smartphones or super-fast broadband, it can feel like a whole new world to some.
“It’s a shame to see from the research that older adults feel they are a burden when asking for help navigating their way online.
“We want to create a more inclusive society by helping them make the most of life in the digital world.
“We hope that the variety of online guides will give people the confidence to start exploring the internet and will give them all the training and support needed to live life to the full in the digital age.”
相關影片推薦
- 1:29俄羅斯軍機驚險穿越F-16 過程猶如特技 美戰機第一視角直擊 怒批「不專業也不安全」Yahoo奇摩(國際通)57,281 次觀看・6 小時前
- 0:30MLB(影)/「原來是他」阻止大谷翔平拿三冠王!連3年打擊王民視影音10,557 次觀看・1 天前
- 強颱山陀兒來襲 鄭明典:登陸點第一擊很強|YahooTV《天氣多一典》天氣多一典246,808 次觀看・1 天前
- 2:04山陀兒豪雨炸花蓮! 匯德隧道土石流8車14人一度受困民視影音325,513 次觀看・1 天前
- 2:51明後天放颱風假? 蔣萬安這樣說民視影音69,085 次觀看・4 小時前
- 1:40突開車門害祖孫媳摔車遭後車輾 失聯移工肇逃栽了華視影音204,248 次觀看・3 天前
- 1:44幫派肆虐 海地逾500萬人「急性飢餓」 孩童營養不良直逼紅色警戒 聯合國維安再延一年Yahoo奇摩(國際通)6,562 次觀看・6 小時前
- 0:37羈押195天!陳重文800萬交保 頭髮有整理過、快步離開北院民視影音30,519 次觀看・30 分鐘前
- 2:20沈慶京「假獻金真行賄」被破解?週刊爆:威京5員工認罪民視影音68,247 次觀看・4 小時前
- 1:42山陀兒發威!直擊西子灣3米巨浪 「險吞路過機車」華視影音10,901 次觀看・5 小時前
熱門必看
- 9:39我用4年定期定額3檔ETF,從0→340萬績效全公開SHIN LI9,149 次觀看・6 小時前
- 10:26CUBE卡多通路回饋歸零!LINE Pay無上限/匯豐LIVE+卡限時首刷/OPEN錢包取消部分服務SHIN LI5,481 次觀看・6 小時前
- 0:33濃郁奶香!兒時的懷舊甜蜜滋味~牛奶糖iCook愛料理 TV3,748 次觀看・8 小時前
- 13:03【隱性潛能】真正的成功不是你的結果,而是你走了多久,發揮韌性的時代來臨!江湖人稱S姐45,117 次觀看・2 天前
- 28:12【東京自由行】必逛木更津OUTLET全日本最大級!300品牌半價以上買到手軟|BEAMS、Adidas、MICHAEL KORS、日本潮牌|日本必買・日本購物・Japan 4K vlog吉田社長交朋友21,731 次觀看・2 天前